GolfLogix GPS Application on the BlackBerry Storm

Q: Is GolfLogix easy to use?

A: Yes. All GolfLogix products are designed so our Member golfers are never required to push any buttons during their round of golf. By using your GPS position on the course and a 2-minute timer that starts when you are within 50 yards of the green center, GolfLogix knows when you’re finishing the current hole and then automatically loads information for the next hole. If our Members choose to keep their score and track all of their personal stats, they can set Score-Stats to ON under the Setup Defaults tab. This allows them to quickly interact with the screen in-between shots and holes to enter their scoring and stat information. Then they can view their entire round summary at the end of their round.

Q: How do I download the GolfLogix GPS application?

Visit www.golfgps.com then go to the BlackBerry Storm section and click on the “download now” we have provided options for downloading from either your Computer, Phone, or Email.
Based on your version of BlackBerry you will find the completed download in your applications menu, or download menu.

Q: How much storage does the GolfLogix GPS application use on my BlackBerry Storm?

A: The GolfLogix GPS application itself is approximately 2MB, which is equivalent to the size of one digital picture. Each golf course map file is on average 1KB and your scores and stats are on average 2KB. Because you will only play one golf course map at a time, typically the most memory you would utilize is about 3MB.

Q: Can the GolfLogix GPS application be used outside of North America?

A: Yes! You can use GolfLogix on your BlackBerry Storm in any location where we have the course mapped. We have thousands of golf course maps outside of North America. You can see all available maps by clicking the following link to access our course search tool.

Q: How accurate is GolfLogix?

A: GolfLogix has over 25,800 professional mapped courses with a 0-3 yard accuracy range. With a clear view of the sky you should experience the same variance.

Q: How much does the GolfLogix GPS application cost?

A: You can download and experience every function of the GolfLogix GPS application for FREE with our 24-hour guest membership. Then you will be invited to become a full GolfLogix member and gain an all-access pass to all of our annually updated 25,800 courses plus the ability to keep your scores and track stats on your phone and online in the GolfLogix.com clubhouse for only a $39.95 annual membership fee.

Golf Courses

Q: How many courses are available with the GolfLogix GPS application?

A: Currently GolfLogix has over 25,800 professionally mapped golf courses available and we are adding more every month. Our course mapping technology is highly efficient and designed to address the worldwide golf community. We are actively mapping courses around the world and ensuring their accuracy. We are the only Golf GPS provider that performs annual reviews of each golf course map and makes appropriate adjustments based on our member’s feedback. GolfLogix recognizes that course mapping is a detailed complex process and we have a professional mapping department available to efficiently handle each request.

Q: How do I determine if my course is available before downloading the GolfLogix GPS application?

A: You have the ability to search anyone of our 25,800 courses at anytime. Simply click the following link to access our course search tool.

Q: If my course is not available, can I request a course to be mapped?

A: Yes! On our course search tool there is a “Request a Course” option. Fill out the small amount of information and our professional mapping team will take care of the rest. We typically fulfill all course requests within 14 business days.

Q: Can I map my own course with the GolfLogix GPS application?

A: As a premium provider, it is our responsibility to provide the mapping service and support at your request rather than have you do the work. We carefully map each course and include the pertinent hazards/carry points on every hole. We use a variety of aerial and satellite imagery to map our courses. One advantage of using this method is that we will be updating our maps once per year to reflect the changes that are made at the golf courses. In fact, we are the only company that performs a review of each course map annually. We welcome input and additional course information from our customers.

Q: How does GolfLogix map the golf courses?

A: We have a professional mapping team with access to highly accurate satellite imagery to ensuring accuracy levels to 0-3 yards which is the current limitation of all consumer GPS systems on the market.

Statistics and Scorecards

Q: What statistics can I track with the GolfLogix GPS application?

A: At the end of each hole a scoring and statistics screen will appear where you can track…

Score per round with a comprehensive scorecard view
Scoring Averages on Par 3’s, 4’s, and 5’s
Individual Club Measurements. Our application will track each shot you hit with the simple press of a button. At the end of the round you can view a club performance summary where our application will tell you what shot you hit on each hole and average distance of each club through your round.
Fairways Hit, Missed Left or Missed Right
Greens in Regulation
Total number of Chip/Sand shots.
Putts per hole. At the end of the round you can view a round summary where our application will give you the amount of 1, 2, and 3 putts, as well as your total average of putts per round.
Total number of penalties in your round.

Q: What if I just track my score, and do not want to track statistics?

A: Although GolfLogix offers the ability to track ALL of your golfing statistics, you don’t have to. Track some, none, or all of them to your own personal liking. You can even completely turn of the statistics option and only use the application as a pure hands-free Golf GPS device.

Q: How do I turn ON and turn OFF the statistics option.

A: While running the application, click on the “Setup” menu tab, this is found by clicking your menu button on the BlackBerry. This will bring up your setup menu; from here you can access the “Set Defaults” menu. Within this menu you can simply turn ON or OFF the Score-Stats option.

Q: Can I correct the default par data on a course?

A: Yes! GolfLogix is aware that courses can change very rapidly. If you are playing a course where the par information differs from what we have posted, you have the ability to change it. Simply click on the “Support” menu tab and select the “Email GolfLogix Support Tab” to report the error, be sure to include the name of the course and its city and state. An experienced technician will take the information and update the course so it’s ready for your next round.

Using the GolfLogix on the Course

Q: How do I maximize the BlackBerry Storm battery life while using GolfLogix?

A: The BlackBerry Storm’s battery life is very reliable for many functions, we find finishing a complete round with a full battery is completed with ease. GolfLogix highly recommends that your BlackBerry Storm has a fully charged battery before starting your round. Before the round, there are optional methods our GolfLogix members use that have proven to increase battery life while on the course. For example, under the BlackBerry Storm Settings icon, golfers can:

Change the Backlight Brightness to 50% or lower
At www.golflogix.com we offer all of our member’s special deals on BlackBerry Storm battery chargers and mounting accessories so you will never have to worry about your BlackBerry Storm’s battery life while on or off the course.

We highly recommend that you bring a battery extender with you to the course so you can use all of the amazing functionalities the BlackBerry Storm and GolfLogix have to offer.

Q: What happens during my round if the screen is auto-locked by the timer or locked manually?

A: Many BlackBerry Storm users have their backlight timeout feature in order to preserve battery life. Although this technique is very useful in preserving battery life, it has some drawbacks while using the GPS. When the phone is unlocked, the app will pick up right where it left off, so if you have moved from your previous location the BlackBerry Storm will need about 30-45 seconds to find your new location and calculate your yardages.

Q: Can I check my e-mail, make phone calls, or text message while using the GolfLogix GPS application?

A:Yes, as long as it does not interfere with playing golf. While using GolfLogix, press the red “End Call” button on the front of your BlackBerry Storm to select an activity, when you are finished select the GolfLogix application again to continue playing golf.

Q: Can I find the distance of my last shot with the GolfLogix GPS application?

A: YES! At any point during your round you can press the “Measure My Shot” button. This will establish a point so you can walk or ride to the ending location of your shot. GolfLogix GPS will then tell you how far you have struck the ball and ask you if you want to log your club for statistical purposes.

Q: Why do the yardages sometimes change while I’m standing still on the golf course?

A: The GPS receiver in the BlackBerry Storm is constantly calculating your distances. The yardages may change randomly due to weather conditions and/or the number of GPS satellites it is currently seeing in the sky. This skew usually results to a 1 yard variance.

Support

Q: How do I contact GolfLogix GPS support team for assistance?

A: There are several ways to contact our customer support:

You can access our website at www.golfgps.com, from here you can email, call, or mail us correspondence.
Our support number is 1-877-977-0162 and our hours of operation are Mon-Fri 8AM – 5PM. Call us anytime!
While running the application there is a “Support” menu tab. Once you access this menu you can email GolfLogix Support.

Q: Is there a fee to utilize GolfLogix Customer Support?

A: Absolutely not, we understand that there are questions and problems that need immediate assistance. GolfLogix prides itself on delivery of first class customer support free of charge to any current or potential customer.

Q: Can I transfer my membership to a new smartphone?

A. Yes, as long as it's a smartphone supported by GolfLogix. Please follow the instructions below to transfer your membership.

Go to www.golflogix.com and log into your online profile. Once logged in, click on 'Manage Accounts' and then click on 'Transfer Membership'. You will receive on-screen instructions from there on how to complete the membership transfer.

The best way to make sure the membership was transferred successfully is to close the application and re-open it. After you press 'Play Golf' and it opens to the 'Search for my Course' screen, the phone is recognizing the membership and you're good to go.